ARE BED LINEN AND TOWELS PROVIDED?

All apartments have clean bed sheets, linen and towels. In addition there is toilet paper, shampoo, soap, complimentary coffee capsules .

DO YOU HAVE BABY COTS AND BABY CHAIRS?

We love our small guests. Baby cots and baby chairs are provided upon previous request.

WHAT IS THE MINIMUM STAY?

The minimum stay in our apartments is 2 nights.

IS FREE WIFI PROVIDED IN THE APARTMENT?

Yes, all apartments have free wireless internet connection. You will find the password in the apartment.

DO YOU HAVE AN APARTMENT FOR PARTIES?

Parties and events are restricted in our apartments without exceptions! If you are looking for a place for a party, event or other social gathering, please find your apartment from somewhere else. The maximum number of people allowed in apartment is specified under each specific apartment.

DO YOU ALLOW PETS IN YOUR APARTMENTS?

Pets are not allowed in most of our apartments, but there are some exceptions! Please contact us directly for more information.

DO YOU OFFER FREE PARKING?

Parking is available in some apartments. Please ask for parking options prior making a reservation.

DO YOU HAVE INTERNATIONAL CHANNELS?

All apartments have a selection of local and international channels. International channels include channels in English, Russian and Finnish.

HOW DO I GET THE KEYS?

All our short stay apartments are equipped with code locks. The entrance code of the apartment is uniquely generated for every guest and sent by email and SMS 1-2days prior to your arrival. The code is activated at 3pm on you arrival date and expiries at 11am on the date of your departure.

WHAT IS A CLEANING FEE?

We make sure that all apartments are properly cleaned after each guest. This includes changing bed sheets, linen and towels, cleaning the dishes, taking out the garbage and inspecting the apartment for faults. This process in necessary to make sure that each guest will enter a clean apartment.

IS SMOKING ALLOWED IN YOUR APARTMENTS?

We have a non-smoking policy! Smoking is not allowed in any of our properties! Violation of this rule will result in a 200 euro fine and termination of contract

FAQ - Coziest

FAQ

Our guaranteed check-in time is at 15:00. We always try our best to provide early check in but it can be hard when we are fully booked. Check out for the guests before you is at 11.00 and we need to have time to clean the apartment before you check in. We will do our very best to have your room ready earlier. If not, you are most welcome to store your luggage with us until the room is vacant.